Name: Y Style
Address: 185 Elizabeth Street, Sydney, NSW, 2000, AU

Y STYLE – TERMS & CONDITIONS

Welcome to Y Style! By booking an appointment or purchasing products, you agree to the following terms and conditions.

Appointments are secured via Fresha. We capture your credit card details at the time of booking, but no deposit is required.
Cancellations/Rescheduling:
- More than 24 hours' notice – No charge.
- Less than 24 hours' notice – 50% of the booked service will be charged.
- No-shows – 100% of the service will be charged.
Late Arrivals: If you are more than 15 minutes late, your appointment may need to be rescheduled or cancelled, and a 50% fee will apply.

We accept cash, card, bank transfers, and gift cards.
Refunds for Services:
- If you are dissatisfied with a service, please contact us within 48 hours of your appointment.
- We may offer a complimentary fix or refund. Refunds will require clients to return for a removal.
Product Exchanges: Faulty products can be exchanged. Proof of purchase is required.
No refunds on change of mind for services or products.

Bio Sculpture Gel – Complimentary fixes are available if lifting or chipping occurs within 7 days of your appointment.
Shellac – Complimentary fixes are available within 5 days.
Fixes must be completed within the 7-day period following your appointment.

Y Style operates by appointment only. Walk-ins are not accepted.
No pets allowed in the studio.
Guests are discouraged due to limited space. If you need assistance or cannot avoid bringing someone, please notify us in advance.
Clients must be 16 years or older to receive services.

If we detect possible infections, damage, or nail conditions, we may decline service and recommend seeing a doctor.
Our tools and equipment are fully sanitized after each appointment.

We may take photos or videos of our work for social media and marketing purposes.
Verbal consent will be requested for taking photos; however, further permission to post may not be requested.
Client details, nail history, and service notes are recorded through Fresha to provide a personalized experience. This information is kept confidential.

To ensure long-lasting results:

Wear gloves when cleaning or handling harsh chemicals.
Avoid using nails as tools.
Apply cuticle oil daily.
Schedule regular maintenance (Bio Sculpture Gel: every 3-4 weeks, Shellac: every 2 weeks).

Gift cards are valid for 3 years from the date of purchase and cannot be extended.
Gift cards are redeemable for services or products at Y Style and cannot be exchanged for cash.
Lost or stolen gift cards will not be replaced or refunded.
In the event of salon closure, refunds for unused gift cards may be available, subject to Australian Consumer Law.
If Y Style permanently ceases operations, gift cards will no longer be redeemable. Refunds or alternative arrangements will be made where possible, in line with Australian Consumer Law.

Patch tests are available upon request if you have sensitive skin or allergies.
We recommend a patch test 24-48 hours prior to your appointment to minimize the risk of reactions.

Y Style uses professional-grade products and follows strict hygiene practices. However, we are not liable for:
- Reactions to products unless a patch test was conducted prior.
- Nail damage caused by improper aftercare or external factors.
- Dissatisfaction with nail designs or colours after the appointment.
By booking, you acknowledge that nail treatments carry some risk of sensitivity or irritation. Please notify us of any allergies, sensitivities, or health concerns in advance.
We reserve the right to refuse service if we believe a treatment may compromise your health or well-being.